We have put a lot of effort into ensuring the quality of our craftsmanship and raw materials, so much so that we encourage you to try Made In for 100 days on your first purchase from us. Get the pots and pans, start cooking, and if you don't love the product get in touch with us for a full refund (we'll even pay for shipping, too). In the event that you want to return, you can initiate the return process here.
We'll add, we often find a lot of a customer's issues can be cured through standard care procedures that can be found on our blog.
Canadian customers: Please note that we cannot accept free returns from Canada, Alaska, Hawaii, and U.S. Territories. We do, however, happily honor the same policy of returns within 100 days from these areas.
For subsequent purchases after your first purchase, the 100-day trial does not apply. We will still honor free returns of unused items for 30 days after purchase and pay for return shipping.
*The 100-day warranty applies to Made In's core stainless steel line only. Specialty external wraps and nonstick surfaces do not apply for the trial period.