If you did not receive your full order, most likely some of the pieces are backordered. Engraved items are shipped separately and may take 1-3 business days to fulfill.
You can find shipping dates for preordered or backordered items listed on your order confirmation emails next to the product. We also share preorder dates below the add to cart option and during checkout pre-purchase for full transparency, and notify you directly should there be any change to your expected shipping date.
Didn't receive an item that was not marked backordered or have questions about your order's shipping dates? Contact us directly and we're happy to help!
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